Cancellation Policy for Ace Camps Inc.
PRICING, INCLUSIONS & EXCLUSIONS
The tour price is in U.S. dollars, based on double occupancy and includes the services specified in the daily itineraries, including meals, accommodations, admission fees and guided activities as stated. A single supplement is paid by participants who request single accommodations, which are subject to availability and paid separately.
Prices do not include any item not specifically listed or in the itinerary, including but not limited to, air and other transportation to and from trip start and termination points; services and meals not listed in the itinerary; all expenses during leisure time including admission fees, meals, and beverages; passports or other travel documents; travel insurance or travel protection (i.e., medical insurance, emergency evacuation and similar services); airport arrival/departure fees or country taxes; personal expenses; gratuities; and all items of a personal nature.
Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
A booking is not final or confirmed until you receive a confirmation from us by email. Early bookings are recommended because our group size and departure dates are limited.
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CANCELLATIONS BY YOU AND REFUNDS
Cancellation fees will be applied per person according to the schedule set forth in this section, based on the date we receive your written notification, not when you send the email.
Unless otherwise noted for specific departures*, cancellation fees are based on the following schedule:
Days before departure date / Cancellation fee per participant
121+ days / $1000 USD
Within 120 prior to departure all fees paid are not refundable.
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*JAIPUR, INDIA OCTOBER 2024 Tour Exception - Cancellation Policy
You may cancel on or before June 22, 2024 and receive a full refund minus a $1000 USD per-person admin fee. If you cancel on or after June 23, 2024 there is a 100% cancellation fee and all funds paid are non-refundable.
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Departure date is the date the trip begins regardless of the date that you may depart from your location of origin. No refunds will be provided for any reason for unused portion of a trip once the trip begins, including if you leave a trip for any reason or have to be removed from a trip. The trip price is a package cost and refunds are not available for services not used.
There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism, civil strife, pandemics, personal, family or medical emergencies or any other circumstances beyond our control. For this and other reasons, we encourage you to purchase trip cancellation and interruption insurance and travel protection (i.e., travel medical insurance and emergency evacuation services).
Ace Camps Inc. is not responsible for expenses incurred by participants in preparing for a trip (eg. nonrefundable advance purchase air tickets, equipment, etc.) or for any additional arrangements pre- or post-departure date. The term applies whether the tour is altered, modified, or cancelled by us or by you for any reason. Because the tour may be cancelled when a minimum number of participants have not signed up, we recommend that you wait until we have confirmed with you approximately 60-90 DAYS prior to the tour that we have a sufficient number of participants.
All Ace Camps Inc. tour bookings and payments are non-transferable unless a replacement traveler is secured.
CANCELLATIONS, CHANGES + POSTPONEMENTS BY ACE CAMPS INC.
Ace Camps Inc. reserves the right to refuse, block or cancel a booking at any time, for any reason, at its sole discretion. When your booking is canceled, then you agree that a full refund of trip payments made to us will constitute full settlement of any claims you may have against Ace Camps Inc. or our suppliers, partners, or travel intermediaries. When a tour is canceled for foreseeable reasons, then you agree that a full refund of trip payments made to us will constitute full settlement of any claims you may have against Ace Camps Inc. or our suppliers.
Forfeit of funds and cancellation of participation due to guest inability to submit required information
If a registered guest does not submit all Ace Camps Inc. required waivers and documents within 30 days of a trip start date, they will be ineligible to attend their Ace Camp due to the significant logistics required to manage on their behalf and out of respect for our local travel partners on-site management.
Failure to submit all Ace Camps Inc. required waivers and documents 30+ days in advance of a trip start means you have chosen to forfeit all fees paid towards your trip. There will be no refund or credit for fees paid. At that time your placement on the trip will be cancelled.
In the rare event that Ace Camps Inc. is forced to postpone a trip for any unforeseen circumstance beyond the reasonable control of Ace Camps Inc., such as, but not limited to, acts of nature, war, labor strikes, pandemics, earthquake, flooding, etc., Ace Camps Inc. will bank 100% of your paid fees as a credit to use for another trip. You will have the option to travel on your rescheduled trip date or transfer 100% of your booking amount to travel on another Ace Camp departure.
In some but not all cases and depending on how close to your departure Ace Camps Inc. may have to reduce credit due to advanced payment to suppliers. We will use reasonable efforts to recover advanced payment when possible. However, Ace Camps Inc. does not guarantee recovery of any or all of the advance payments made, and the use of reasonable efforts to recover these payments will not include the institution of legal proceedings in foreign jurisdictions.
Ace Camps Inc. reserves the right to cancel any workshop/trip at any time for any reason, including if there are too few participants, or if the quality of the trip or the safety of travellers is judged by Ace Camps Inc. in our sole discretion to be compromised. In such cases, a refund of payment received by Ace Camps Inc. shall constitute full and final settlement. Ace Camps Inc. is not responsible for any loss incurred on account of non-refundable or non-transferable air OR travel tickets.
Please note all refunds take a minimum of 14 days to process.
Travel insurance is required. Please make sure you can make it and have read the Ace Camp descriptions thoroughly before you register.
UPDATING OF TERMS AND CONDITIONS
Ace Camps Inc. reserves the right to update and/or alter these terms and conditions at any time. It is your responsibility to be familiar with these terms and conditions.